The organization and management of an event is a hard work and in which many actors intervene for a long period of time. Coordination is fundamental and you have to measure each of the steps to leave nothing to improvisation. An event is a commercial tool of great importance in which companies have to offer their best version. If an event is well organized it can mean a moment of takeoff for a company or the successful launch of a product.
In the different stages of preparation, one of the most critical moments is the sending of invitations to those attending the event. Logically we will have to have an updated database to have guarantees at the reception. This is when our Contact Center can be of great help to you. We will help you to clear the inevitable doubts after sending a direct mail marketing piece or an email to the email.
We will contact each of your guests to confirm that they received the invitations correctly. That way we will know if they intend to attend or even the final confirmation to the event.
In many cases this contact, made by qualified operators, can be the definitive impulse to encourage them to attend the event. This event confirmation service can be, and is highly advisable, complement with the service of reception of calls to an exclusive number, mailboxes of email or even faxes of confirmation.
If you wish, after the event, we can expand our work with quality and satisfaction surveys. It is a good way to know the opinion of the guests after the event, if the objectives have been achieved or if the expected number of attendees has been summoned.
The realization of an event involves a lot of effort and investment and the confirmation of attendance is a fundamental and unavoidable step in planning.
