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A Call Center adapted to this era

We were born in 2010 so we say that we are a digital native Call Center. Throughout the years, we have been transforming ourselves to the pace set by the new technologies, channels and supports for you to have an Omni-channel Call and Contact Center service. We know how to improve the competitiveness of your company, helping it in its growth and improving its benefits.

We adapt our knowledge to your business

We are a different Call Center. While in our sector there are predominantly platforms that work exclusively for one or two large firms, our flexibility allows us to work with dozens of clients. This means better prices for you and greater knowledge of your market.

ISO 9001:2015 Certification

This certification guarantees that our products and services meet the requirements of our customers and ensure the best quality of their business processes

years of experience

Así opinan de nosotros

  • Queremos certificar la correcta ejecución del servicio prestado por la empresa respecto a asesoramiento en investigación de mercado. Los requisitos del proyecto fueron satisfechos en los tiempos y las condiciones acordadas con nosotros. El servicio se realizó con total profesionalidad y amabilidad por parte del equipo de Cosmos.

    Outsourcing Services
  • We would like to expressly confirm our satisfaction with the performance of the Customer Care services provided to the Hispasat Group by Cosmos Call Center.

    The ongoing services contracted for Customer Care include the twenty four hours seven days per week management of incidences, complaints and requests. Cosmos is offering excellent services to our clientes in Europe as well as abroad in North America and South America .

    Quality of Service
  • Queremos ratificar la correcta ejecución del servicio de Customer Care que presta la empresa desde hace ya aproximadamente 5 años a nuestra compañía. El servicio consiste en la Atención al Cliente para los clientes de productos de marca propia de Supermercados E lecrerc en España. Mediante el mismo se brinda asesoramiento, información y gestión de incidencias de los ususarios. El servicio se realiza con profesionalidad, cordialidad y eficacia por parte del equipo de Cosmos.

  • Queremos certificar la correcta ejecución del servicio de atención al cliente y venta de entradas del Festival Starlite Marbella (idiomas castellano, inglés, francés)
    Recomendamos ampliamente a la empresa Cosmos Call Center como proveedor de servicios de atención al cliente y telemarketing.

    Starlite Marbella
    Alberto Villanueva Ticketing Deparment