Cosmos is a Call Center offers its customers an omnichannel service of the latest technology from its centers in Spain, Italy, Romania and Morocco. We develop integral projects of outsourcing of services, Contact Center and generation of Leads with the aim of optimizing business processes and increasing sales conversion levels. We promote the Customer Experience through a Customer Service 24/7/365 in multiple languages, with the most advanced technology of Voice, Data, Voip and Digital Marketing.
If there is something that distinguishes us, that is flexibility. This ability to adapt is reflected in multiple benefits for your company, as the projects mutate, grow or even slow down at certain times. Our client portfolio is made up of companies from different sectors of different sizes. Over time we have learned to know how to manage our staff of agents our technological platforms to be totally adaptable to the circumstances. Thus, your company will have the certainty of being right whatever the future holds.
Today we live in a global and hyperconnected world in constant change. Your clients want multichannel and personalized attention, they want accurate information and they interact more than ever. Your systems and workers have to respond to this demand. We will help you with this management change, which in any case is unstoppable to be competitive. Our customer service and back office services, combined with our technological systems, will ensure that your clients obtain a high quality customer experience. On the road to the digital transformation of your company, we will be supporting you.
