Español
+34 91 193 11 69 LinkedIn Email

Solutions to get unique experiences

Cosmos is a Call Center offers its customers an omnichannel service of the latest technology from its centers in Spain, Italy, Romania and Morocco. We develop integral projects of outsourcing of services, Contact Center and generation of Leads with the aim of optimizing business processes and increasing sales conversion levels. We promote the Customer Experience through a Customer Service 24/7/365 in multiple languages, with the most advanced technology of Voice, Data, Voip and Digital Marketing.

Do you know

Our Call Center is unique for the flexibility of its equipment and technology

If there is something that distinguishes us, that is flexibility. This ability to adapt is reflected in multiple benefits for your company, as the projects mutate, grow or even slow down at certain times. Our client portfolio is made up of companies from different sectors of different sizes. Over time we have learned to know how to manage our staff of agents our technological platforms to be totally adaptable to the circumstances. Thus, your company will have the certainty of being right whatever the future holds.

It's the moment

We will help your company in its digital transformation

Today we live in a global and hyperconnected world in constant change. Your clients want multichannel and personalized attention, they want accurate information and they interact more than ever. Your systems and workers have to respond to this demand. We will help you with this management change, which in any case is unstoppable to be competitive. Our customer service and back office services, combined with our technological systems, will ensure that your clients obtain a high quality customer experience. On the road to the digital transformation of your company, we will be supporting you.

Testimonials about us

  • Queremos certificar la correcta ejecución del servicio prestado por la empresa respecto a asesoramiento en investigación de mercado. Los requisitos del proyecto fueron satisfechos en los tiempos y las condiciones acordadas con nosotros. El servicio se realizó con total profesionalidad y amabilidad por parte del equipo de Cosmos.

    Accenture
    Outsourcing Services
  • Queremos ratificar la correcta ejecución del servicio de Customer Care que presta la empresa desde hace ya aproximadamente 5 años a nuestra compañía. El servicio consiste en la Atención al Cliente para los clientes de productos de marca propia de Supermercados E lecrerc en España. Mediante el mismo se brinda asesoramiento, información y gestión de incidencias de los ususarios. El servicio se realiza con profesionalidad, cordialidad y eficacia por parte del equipo de Cosmos.

    E.Leclerc
    Hipermercados
  • Queremos certificar la correcta ejecución del servicio de atención al cliente y venta de entradas del Festival Starlite Marbella (idiomas castellano, inglés, francés)
    Recomendamos ampliamente a la empresa Cosmos Call Center como proveedor de servicios de atención al cliente y telemarketing.

    Starlite Marbella
    Alberto Villanueva Ticketing Deparment