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Privacy Policy of COSMOS CALL CENTER S.L.


– What is the company responsible for the processing of your data?

The company responsible for the processing of your data is COSMOS CALL CENTER S.L., (hereinafter, COSMOS), with CIF B-87708236, and with registered office at Paseo de la Castellana 123, 28046, Madrid; and registered in the Mercantile Registry of Madrid, in Volume 35,414, Folio 84, Page M-636572. We inform you that ownership of the domain of our website (hereinafter the «Website»), The user can contact COSMOS by email: Access and / or use of the Website attributes the condition of user (hereinafter, the «User»), and implies the acceptance, from said access and / or use, of this Privacy Policy.

– Why is COSMOS legitimized to carry out data processing?

COSMOS has legitimacy to process your data in order to carry out the provision of its services. COSMOS takes the protection of your privacy and your personal data very seriously. Therefore, your personal information is kept secure and treated with the utmost care. This data protection policy regulates the access and use of the service that COSMOS makes available to the Internet user interested in the services and content hosted on the Website. In accordance with the provisions of the applicable privacy regulations and its implementing regulations, COSMOS, owner of this Website, informs the User of the existence of an automated personal data file, duly registered in the General Registry of the Spanish Agency for Data Protection, created by COSMOS under its responsibility.

3.- What are the purposes of the treatment of your personal data by COSMOS? Your personal data collected by COSMOS, may be used for the following purposes: (i) provide the User with information that they have requested, (ii) send information and promotions about the COSMOS own activities. The acceptance of this Privacy Policy implies the express consent of the User to the treatment of the personal data provided. However, the User may revoke the consent, in each commercial or advertising communication sent to him, and at any time, by notification at the following email address or by letter addressed to COSMOS CALL CENTER, SL, domiciled at Paseo Castellana 123, Local 6, 28049, Madrid.

4.- Preservation of the data The personal data provided will be kept by COSMOS as long as the User does not express his wish to unsubscribe from the COSMOS services, and this in order to receive information about the company’s products.

5.- Rights of the User in relation to their data The User has the right to (i) access their personal data, as well as (ii) request the rectification of inaccurate data or, where appropriate, request their (iii) deletion , (iv) request the limitation of the processing of your data, (v) oppose the processing of your data and (vi) request its portability. In addition, the user may exercise his (vii) right to oblivion. The User can exercise all these rights at the following email address, indicating the reason for his request. The User may also send his request by ordinary mail to the following address: COSMOS CALL CENTER, SL, Paseo de la Castellana 123 28049 Madrid Without prejudice to any other administrative appeal or legal action, the User shall have the right to file a claim with a Control Authority, in particular in the Member State in which he has his habitual residence, place of work or place of the alleged infraction, in case he considers that the processing of his personal data is not in accordance with the regulations, as well as in the case of not seeing the exercise of their rights satisfied. The control authority before which the claim was filed will inform the claimant about the course and result of the claim.

6.- Data security The protection of the privacy and personal data of its customers and visitors is very important for COSMOS. Therefore, COSMOS does everything in its power to prevent its data from being used improperly. Only authorized personnel can access your data. COSMOS maintains the security levels of personal data protection in accordance with applicable regulations and has established all technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by the user through of the Website, without prejudice to inform you that security measures on the Internet are not impregnable. COSMOS is committed to fulfilling the duty of secrecy and confidentiality