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Cookies Policy of Cosmos Call Center


COSMOS CALL CENTER, S.L. (hereinafter, «COSMOS») informs through this Cookies Policy about the use of data storage and recovery devices in Users’ terminal equipment.

1.- What are cookies? Cookies are files or files that are downloaded to the user’s computer / smartphone / tablet when accessing certain web pages and applications that allow storing preferences of the User’s navigation, making the interaction between the User and the Website faster and easy The information collected by the cookies is anonymous and does not contain any sensitive information as they do not collect data that can personally identify the User. In any case, the User may access the configuration of their browser to modify and / or block the installation of Cookies sent from the Website, without preventing access to the contents.

2.- Why does COSMOS use cookies? This Website uses cookies or other information storage and retrieval devices to track the interactions of Users with the services offered on the Website. Cookies allow the recognition of a User’s browser, as well as the type of device from which the Website is accessed, and are used to facilitate the next visit of the User and make the Website more useful. For example, COSMOS uses cookies to ensure that the Website works correctly and to know your browsing experience, among others. In short, the use of cookies allows COSMOS to optimize the user’s navigation, adapting the information and services offered to their interests and preferences.

3.- Types of cookies used on the Website The Website uses the following types of cookies:

Own Cookies: These cookies allow the Website to function correctly, which is why they are essential for the User to be able to use all the options of the Website and to navigate and use its functions normally.
Third Party Cookies: These are those that are sent to the User’s terminal equipment from a computer or domain that is not managed by COSMOS but by another entity that processes the data obtained through cookies.

COSMOS uses the following Third Party cookies:

Analytical cookies: These cookies collect anonymous information in a standard way about the User’s browsing and their behavior patterns.

They allow the monitoring and analysis of the behavior of Users on the Website. The information collected through analytical cookies is used for the creation of navigation profiles of the Users of said Website, in order to introduce improvements in our service. The main objectives pursued with this type of cookies are:

Allow the anonymous identification of the navigating Users and therefore the approximate count of the number of visitors.
Identify the most visited contents anonymously
Know if the user that is accessing is new or repeat visit.

4.- How to disable cookies? All browsers allow changes to disable the configuration of cookies. This is the reason why most browsers offer the possibility of managing cookies, to obtain a more precise control over privacy. These settings are located in the «options» or «preferences» menu of your browser. Below, you can find the links of each browser to disable cookies by following the instructions:

Internet Explorer (
Mozilla Firefox (
Google Chrome (
Safari (;

5.- Cookies on mobile devices The owner of the Website also uses cookies or other storage devices on mobile devices. As happens in computer browsers, the browsers of mobile devices allow changes to the options or privacy settings to disable or eliminate cookies. If you wish to modify the privacy options, follow the instructions specified by the developer of your mobile device browser. Below, you can find some examples of the links that will guide you to modify the privacy options on your mobile device:

IOS: (
Windows Phone: (
Chrome Mobile: (
Opera Mobile: (

6.- Acceptance of cookies If you continue browsing, we will understand that you accept the use of cookies by the Website. We inform you that in the case of blocking or not accepting the installation of cookies, it is possible that certain services are not available without the use of these or that you can not